Withdrawal Policy

At Mastery @ Cheeks: 

 

We strive to provide high-quality education and a positive learning environment for all students. If you need to withdraw your child or yourself from our tuition classes, please carefully review the following policy:

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• To withdraw from tuition classes, a one-month notice is required. This notice must be submitted via WhatsApp to the administration mobile number before the desired withdrawal date.
   

• Notice must be submitted by WhatsApp or delivered in person at the tuition centre. 
   

• The notice should clearly state the reason for withdrawal and the intended last day of classes.
   
• The full tuition fee for the notice period will still be due, regardless of the withdrawal date. Fees for the notice period must be paid in advance or at the last tuition date.
   
• No refund will be provided for any unused classes during the notice period.

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For any further enquires, please feel free to contact us for any information. 

 

(Updated as at 1st January 2025)